Our Privacy Policy
1. Introduction
Abbasi & Sons operates as a growth partner for real estate companies, brokerages, and property developers across the UAE. We provide custom bespoke luxury branding, web development, paid acquisition marketing across Google and Meta and other platforms, and our proprietary 60-Second Lead-to-Viewing WhatsApp Engine.
This Privacy Policy explains how we collect, use, process, and protect personal and business information when you interact with our website, request a pipeline audit, initiate a WhatsApp conversation, or interact with our digital marketing campaigns.
2. Information We Collect
Information You Provide Directly
- Contact Details: Full name, business email address, phone number, and company name when you book an audit, schedule a strategy call, or submit an inquiry form.
- Real Estate & Investment Criteria: Property preferences, investment budget ranges, purchasing timelines, and project requirements submitted through our website forms or in-chat qualification sequences.
- Communication Records: Direct messages, chat transcripts, and inquiries submitted via WhatsApp, email, or web consultation booking tools.
Information Collected Automatically
- Device & Technical Data: IP address, browser type, operating system, device identifiers, and general geographic location.
- Usage & Analytics Data: Pages visited, time spent on listings or landing pages, bounce rates, button clicks (such as brochure downloads or WhatsApp links), and referring URLs.
- Ad Tracking Data: Campaign conversion data, UTM parameters, and ad interaction metrics from Google Search and Meta (Facebook/Instagram) advertising.
3. How We Use Your Information
We process collected information to:
- Deliver Real Estate Growth Services: Provide requested pipeline audits, develop custom website architectures, and manage paid acquisition funnels.
- Operate the 60-Second Lead-to-Viewing Engine: Automatically pre-screen buyer budgets, deliver digital brochures and floor plans, answer project inquiries, and schedule confirmed property viewing appointments.
- Route Qualified Inquiries to Sales Teams: Connect qualified buyer profiles and viewing appointments directly to designated agents and synchronized CRM systems.
- Optimize Marketing Performance: Measure conversion events, refine ad targeting across different platforms including Google and Meta, and reduce customer acquisition costs.
- Ensure Operational Integrity: Prevent spam, detect unauthorized platform usage, and maintain system security.
4. WhatsApp & Automated Communications Disclosure
When you interact with our WhatsApp inquiry buttons or submit your phone number to test our systems, you consent to receiving automated and conversational messages via the WhatsApp Business platform.
- Scope of Communications: Messages may include interactive system demonstrations, growth audit scheduling, case study deliveries, and meeting reminders.
- Live Representative Handover: If your inquiry requires bespoke technical scoping or custom pricing, the conversation is routed directly to a live agent .
- Opt-Out: You can stop automated WhatsApp messages at any time by replying “STOP” or requesting removal inside the chat.
5. Cookies, Tracking Pixels & Advertising Technologies
Our website uses cookies, tracking pixels, and web beacons to ensure smooth browsing and measure advertising efficacy:
- Google Analytics & Google Ads Tags: Track search campaign conversions, user journeys, and landing page performance.
- Meta Pixel & Conversion API: Measure ad engagement across Facebook and Instagram, enabling precise audience modeling for high-net-worth real estate buyers.
- Essential Functional Cookies: Maintain fast global loading speeds, preserve security sessions, and optimize mobile layouts.
You can configure your browser to block or delete cookies; however, certain site features (such as interactive scheduling tools) may have reduced functionality.
6. Data Sharing & Third-Party Processors
Abbasi & Sons does not sell, rent, or trade your personal or business data to third parties.
We share data strictly with trusted service providers under confidentiality agreements to operate our core systems:
- Communication Infrastructure: WhatsApp Business API (Meta Platforms, Inc.).
- CRM & Pipeline Software: Platforms such as HubSpot, Salesforce, Zoho, or Follow Up Boss for lead storage and pipeline synchronization.
- Scheduling & Calendar Tools: Integrated calendar platforms (e.g., Google Calendar, Cal.com, Calendly) for site viewing management.
- Hosting & Cloud Providers: Secure cloud hosting providers ensuring 100% database encryption and server uptime.
7. Data Security & Retention
- Security Safeguards: We employ SSL encryption, restricted role-based administrative access, and secure webhook protocols to protect all incoming contact data and lead transcripts.
- Retention Policy: Personal contact details and inquiry records are retained only for as long as necessary to fulfill the commercial purpose for which they were collected, support ongoing client relationships, or meet regulatory obligations.
8. Your Data Rights
Depending on your jurisdiction, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request corrections to any incomplete or inaccurate data.
- Erasure: Request the permanent deletion of your contact records and chat transcripts from our CRM systems.
- Withdraw Consent: Opt out of marketing emails, ad tracking, or automated WhatsApp messaging at any time.
9. Legal Entity & Contact Information
- Trade & Brand Name: Abbasi & Sons Agency (operated by Abbase Billing Commerce LLC)
- Registered Legal Entity: Abbase Billing Commerce LLC
- Jurisdiction of Formation: Wyoming, United States
- Primary Commercial Market: United Arab Emirates (UAE)
- Contact Email: privacy@abbsebc.org